Making Calls

Making a call is very easy. Simply dial the number including plus sign and country code and press ‘call’.

Sending a text is the same as normal. Just input the number including plus sign and country code and press send.

How much will it cost for people to call me?

People calling you should refer to their phone provider to confirm how much it will cost to call you on your Maxroam SIM.

By default, your SIM is set up with a UK Mobile number unless you have a local number enabled this is the rate callers will be billed for when they call you.

Learn more about setting up local numbers on your Maxroam SIM here.

How do I check my balance?

Visit your account page here.

Dial *120# and press call on your mobile phone. Your balance will then be displayed.

Special Requirements for using Maxroam SIM in Japan and South Korea.

These two frequently visited countries require a phone that is 3G enabled and can support the frequency WCDMA 2100.

Refer to you phones manual, or contact the manufacturer to confirm that your phone meets these requirements.